Frequently Asked Questions
Why pay for service when you can do it yourself? We will gladly try to help you with any questions you may have about your air conditioning or heating system.
Some frequently asked questions:
A. First, check your thermostat to make sure it is on and that the temperature is set correctly. Check the breakers in your main panel and at the air handler and condensing unit. If you find a tripped breaker, you may want to have the circuit checked. Check your overflow or “secondary” drain pan for water, if there is a float safety switch, it may have your control circuit interrupted. On some outdoor sections there is a red high pressure reset button, try pushing that in to reset it. Now, if any of this works, you still need to call us to make sure that the fix is not temporary or damaging. If all fails, call us for free help over the phone.
A. Turn the system off and call us for step by step instructions on what you can do.
A. Not recommended because bleach is corrosive in metal drain pans and the smell is offensive.
A. Residential evaporator coil cleaning should only be needed every 4 to 5 years or longer if your return duct system is in good condition and the right type of filtration is used. Frequent filter changes using good quality filters is the key. Also, the use of an electronic air cleaner or UV lighting adds length to the cleaning intervals.
Commercial units will vary but, few being the exception, most will require cleaning only every year and one half or longer.
A. Not at all if you have a heat pump. The outdoor thermostat is a small round bimetal switch that reacts to ambient temperature and is required to keep your electric heat from working when not required. The outdoor thermostat is wired in the circuit so that after the outside temperature drops lower than the rated value of the outdoor thermostat (usually 40 degrees). The circuit is made allowing your auxiliary heat (electric strips) to assist the heat pump if your heat pump alone cannot meet the demand for heat.
An outdoor thermostat is also required to qualify for rebates from your utility provider.